HOW TO WIN OVER A CUSTOMER IN A BAD MOOD For those of you who work in a customer service role, we’ve all had to deal with them one way or another. The angry customer who you just can’t please no matter how hard you try. Refraining from blurting out...
TIME FOR A BREAK Your eyes are stinging and your brain has turned to mush. Your co-workers are starting to look at you funny as your words start to slur. I think it’s time someone took a break. Whether it’s studying for an exam, pushing out a last minute report...
WHERE TO FIND YOUR DEMOGRAPHIC HANGING OUT ONLINE Social media is full of people from all walks of life and knowing where your tribe is hanging out can be the hardest thing to identify, but once you find them you can market to your heart’s content. So today we’re sharing...
MARKETING TO MILLENNIALS The world’s population is a diverse bunch. Whether you were born to the sound of Elvis Presley doing the ‘Jailhouse Rock’ or with ‘Thriller’ by Michael Jackson, we all have our different values and capabilities. When it comes to marketing to each generation, a specific strategy and...
READY FOR TAKE OFF Takeoff in T minus 10 seconds! Strap yourself in and prepare for launch. For maximum brand presence, you have to reach for the stars and Twitter marketing can be one of the best launch pads for your business. When it comes to people following the latest trends...
HOW TO GAIN MORE TWITTER FOLLOWERS Maybe if you’re walking down the street on a dark night that feeling that you’re being followed can really creep you out but for your business on social media getting as many people to follow you is the main goal. Looking over your...
EMPLOYEE ENGAGEMENT The uncomfortable silence in the office is enough to send anyone crazy. All you can hear is the tapping of keyboards, the odd whisper and the buzz of the fluorescent lighting. You only say hello in the morning and goodbye in the afternoon to the one colleague sitting...
HOW TO BECOME A PINTEREST WARRIOR We’re all guilty of being a little bit envious of the likes of ‘Conan the Barbarian’ when he’s thwarting his enemy’s or ‘Xena Warrior Princess’ fighting evil. Who doesn’t want to feel like a champion warrior conquering all that stands in your way? The...
HOW TO RAISE AN ENTREPRENEURIAL KID When I was a kid I used to paint these little tree nuts with liquid paper and sell them to my friends at school. You could spin the nuts and the patterns I’d paint on them would look really cool. I sold loads of...
THE SMALL BUSINESS GUIDE ON GOING GREEN In this day and age, the pressure the world is putting on us to minimise our carbon footprint and reduce waste is ever increasing. The ‘go green’ movement is really starting to gain momentum. No matter the size of your company, big or...
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